Update as of 12.00pm: power has been restored to the Hawkes Bay area following a loss of supply today. Lines companies will progressively restore power to customers.
At 9.45am today, power was lost to the Hawkes Bay and Poverty Bay area due to a major transformer fault at Redclyffe substation.
Crews are on site addressing the issue, and we expect to have the fault resolved within one hour. Lines companies will then be able to begin restoring service to individual businesses and consumers.