Work Management (Online) Course


Course Information

The Work Management (WM) course is required by anyone required by anyone signing on to access or test permits as part of a work party, or anyone creating Work Authorities, Permit to Dig or Minimum Approach Requests in a substation.  The WM course is made up of 4 sections and should be completed in the following order. 


There is an estimated 6 hours of learning time required to complete the eLearning modules and the webinar.  There are assessments in addition to this including a research project and three on-job observations. 

All six eLearning modules and the research project must be completed before attending the webinar.  If you have not completed these items, the trainer will turn you away from the Webinar and your company will be invoiced the course withdrawal fee.

We recommend that you allow 2-3 weeks between starting the curriculum and the date of your webinar to allow you time to complete all tasks.


Learning outcomes

At the completion of this course learners will be able to:

  • Demonstrate knowledge of Work Management procedures
  • Apply Work Management procedures


Guidance for supervisors conducting the On-job Observations (Section 2 and Section 4)

  • Supervisors who sign off these assessment tasks must hold a Work Management competency or higher. Different Supervisors may verify each task, as long as they were the person who supervised the work on the day. 
  • Before being assessed, the learner must have received on-job training and have had the opportunity  to perform the tasks under supervision.  Assessment should only take place when the learner and employer agree the learner is ready and  can be assessed safely.
  • The person supervising the work on the day must directly observe the learner completing the  assessment tasks. Each task has a supervisor verification statement. The Supervisor must sign this statement as evidence  they observed the learner completing the task correctly.
    • You should sign to verify successful completion of an assessment if you are satisfied that the learner has conducted their work safely and in accordance with all requirements of the work management procedures.
    • You should not sign to verify successful completion if you have any concerns that the learner failed to meet or understand the requirements of the job and requires more training.
  • While training and not being assessed, the learner may ask questions and seek guidance or advice  from you, or other members of the work party.  
  • Under assessment conditions, the learner should demonstrate their understanding of the task without  the close guidance you would give in training. You should direct and control the learner as would be  normally required of a supervisor on-job.
  • If the learner does require training guidance in the performance of the task, then the assessment  should cease so that training can continue.  

If you wish to discuss supervising assessments, contact us by email at