System Operator Customer Portal

The Operations Customer Portal is an application where asset owners are able to manage the following:

ApplicationDescriptionRelated webpage
Automatic Under Frequency Load Shedding (AUFLS)An automatic system to electrically disconnect demand to help restore system frequency following a severe under-frequency event. This application allows NI connected asset owner to submit their feeder configuration and annual load profile data.AUFLS page
Asset Capability Statement (ACS)Contains information required for the System Operator to determine limitations in the operation of the asset for safe and efficient operation of the grid.ACS page
Planned Outage Coordination Process (POCP)This application provides a mechanism that enable Asset Owners to provide information on their outages to the System Operator.  Industry participants can upload and view outage in order to manage and co-ordinate outage requirements of plant and equipment connected the New Zealand's National Grid.POCP page
New Zealand Generation Balance (NZGB)This application forecasts where there will be enough capacity to securely meet projected load on the power system.NZGB page
System Operator Register (SO Register)This application is the register kept by the System Operator to record dispensations and equivalence arrangements in accordance with the Electricity Industry Participation Code. Dispensation page