We undertook a process to refresh our service measures (last set in 2013) for the 2020-25 Regulatory Control Period (RCP3).
These service measures are measures of our transmission services (like availability and reliability of the network) that we propose, and our regulator (the Commerce Commission) determines, at the commencement of each Regulatory Control Period (RCP). They are used to gauge our performance and, where appropriate, incentivise good and penalise poor performance. A major part of the refresh is consultation with our customers, interested consumer groups and the general public.
A timeline of the consultation process we undertook is provided below:
|
What |
When |
Documentation |
Submissions by |
Make online submission |
|---|---|---|---|---|
| Engagement - Process Document | 2 November 2016 |
Transpower Services Engagement Paper |
Tuesday 6 December 2016 |
Complete |
| Focus Group Session | 16 February 2017 | NA | NA | |
| Engagement - Service Measures Engagement paper | 5 April 2017 | 28 April 2017 | Complete | |
| System Operations Industry Workshop - Christchurch | 3 April 2017 | Service Performance Measure Refresh | Complete | |
| System Operations Industry Workshop - Wellington | 6 April 2017 | Complete | ||
| System Operations Industry Workshop - Auckland | 7 April 2017 | Complete | ||
| Regional Session - Hastings | 18 April 2017 | Complete | ||
| Regional Sessions - Dunedin | 19 April 2017 | Complete | ||
| Services Report (2017 ITP) | September 2017 | 2017 Services Report | ||
| Engagement – Service Measures and Asset Health Engagement Paper | 14 June 2018 |
Service measure AP1 (HVDC availability): additional information - July 2018 |
28 June 2018 | N/A |
| Focus Group Session - Service Measures and Asset Health | 21 June 2018 | Focus group session slides | 28 June 2018 | N/A |